Last Updated:March 20, 2026
Company Name:武汉宏远昌科技有限公司
Address:湖北省武汉市东西湖区七支沟东、团结大道北电子设备生产及研发项目2栋11层办公6-B10
Authorized Director:赵家雄
Social Credit Code:91420112MAK8XLC98W
Email:service@hhibfe.com
Phone:+86 19202344269
We are a legally operating e-commerce brand in the United States, committed to strictly adhering to data security and privacy protection regulations, and fully dedicated to safeguarding the personal information, transaction data, and privacy of every user. This Data Security Policy will clearly outline our rules for collecting, using, storing, protecting, and managing user data. All users who utilize the services of this platform are deemed to have acknowledged and agreed to all the terms of this policy.
Official Customer Service Email: service@hhibfe.com
Customer Service Hours (UTC+8:00 ): Monday to Friday, 09:00 – 18:00. We do not handle inquiries on weekends and public holidays. Messages sent outside of working hours will be prioritized and replied to on the first working day.
Basic Service Timeliness: After users place an order, we will complete order scheduling and shipping within 1–3 business days, and the product is expected to be delivered within 12–14 days after shipment.
1. Data Collection Principles
We strictly adhere to the principles of legality, fairness, necessity, and transparency when collecting user data. We only collect the user information required to complete transactions, provide services, and ensure after-sales support. We do not over-collect or unlawfully acquire users' private data. The information we collect is used solely for platform service purposes and will not be used for any illegal activities.
The user information we primarily collect includes: required shipping information, order data, payment verification details, and customer service consultation records—all of which are voluntarily submitted by users or are necessary for providing services.
2. Data Usage Standards
All collected user data is used only for the following lawful purposes:
We will not sell, rent, or trade any user personal information or transaction data, nor will we disclose user privacy to unrelated third parties.
3. Data Storage and Security Protection
We use professional encryption storage technology to protect user data. User personal information, transaction data, and payment information are encrypted, and we have established a comprehensive data security protection system to effectively prevent data breaches, tampering, loss, and unauthorized access.
User data is only accessed by authorized personnel in compliance with regulations, and all data operations are recorded and traceable. We strictly control internal data access rights to prevent internal leakage of user information.
4. Third-Party Information Sharing Rules
To ensure the normal fulfillment of orders, we only share necessary order information (such as shipping details, order amounts, etc.) with logistics service providers and legitimate payment institutions. All third-party partners must have compliant data security protection capabilities, and the information can only be used for service fulfillment purposes. Secondary leakage or unauthorized use is strictly prohibited.
Except when required by laws and regulations or with user authorization, we will not share user privacy data with any unrelated third parties.
5. User Data Rights
Users have the right to be informed, to access, correct, and delete their personal data. If you need to query, correct your personal information, or request the deletion of your stored data, you can contact us at any time via the official email, and we will process it in compliance with regulations during working hours.
6. Data Retention Period
We will only retain user data for as long as necessary to provide the services. After the completion of an order, termination of after-sales services, or when no further action is required, we will anonymize, archive, or delete the data in accordance with compliance rules to avoid the prolonged retention of invalid data.
7. Policy Updates and Inquiry Methods
We reserve the right to update this Data Security Policy according to operational standards and compliance requirements. Any updates will be published on the official website and will take effect immediately upon publication. If you have any questions regarding our data protection rules or privacy security, please feel free to contact us through the official customer service email.
Official Contact Email: service@hhibfe.com
Customer Service Hours: Monday to Friday, 09:00 – 18:00 (UTC+8:00)
