Last Updated:March 20, 2026

Company Name:武汉宏远昌科技有限公司

Address:湖北省武汉市东西湖区七支沟东、团结大道北电子设备生产及研发项目2栋11层办公6-B10

Authorized Director:赵家雄

Social Credit Code:91420112MAK8XLC98W

Email:service@hhibfe.com

Phone:+86 19202344269

To provide you with a clear and transparent shopping experience, we hereby announce our official shipping and delivery rules, shipping timelines, delivery coverage, and tax-related information. Our store operates in the United States and uses standard logistics channels to ensure that each order is efficiently and safely delivered.

If you have any inquiries regarding logistics, delivery issues, or shipping-related questions, please feel free to contact our official customer service:
Official Customer Service Email: service@hhibfe.com
Customer Service Working Hours (UTC+8:00 Beijing Time): Monday to Friday, 9:00 AM – 6:00 PM.
Customer inquiries will not be processed on weekends or non-business days, and any issues will be responded to on the first business day after the holiday.

1. Order Shipping Timeliness

Once the customer successfully places an order and completes the payment, we will process and ship the order within 1-3 business days. All orders are processed in the order they are received. Our staff strictly reviews the order information, verifies the product’s condition, and ensures proper packaging, minimizing the preparation time. During holidays or peak logistics periods, we will still adhere to the 1-3 business day shipping standard.

After the goods are shipped, the regular logistics delivery time is approximately 12-14 days. The actual delivery time may be slightly affected by factors such as logistics transit, regional delivery, weather conditions, etc. However, the overall delivery timeline remains stable and controllable.

2. Official Logistics Partners

To ensure the stability and safety of logistics transportation, we exclusively use mainstream, reliable logistics service providers in the United States, including UPS, FEDEX, and USPS. The entire shipping process is trackable and traceable, with standardized and secure transport procedures. This helps minimize issues such as lost packages, damages, or delays, ensuring high-quality delivery service for our customers.

3. Free Shipping Coverage

We offer free shipping for all orders within the 48 contiguous states of the United States, with no additional delivery fees, providing benefits to all customers.
Areas not covered by free shipping (which require additional shipping fees) include:

Please note that the above regions are not included in the free shipping range. If you are placing an order from these areas, any additional remote delivery charges will be borne by the customer. Please review the delivery rules before placing your order.

4. Product Taxes and Customs Duties

The price of all products sold includes the basic tax fees, and customers do not need to pay additional taxes related to the product itself.
For cross-border and remote area deliveries, customs duties and clearance fees imposed by the destination country's customs will be strictly based on local customs policies, and these charges will be borne by the customer. Please be aware of the relevant rules in advance.

5. Delivery Tips

Thank you for your trust and support. We will continue to optimize the logistics experience to safeguard every shopping experience!